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City of Greater Shepparton
URL: http://www.greatershepparton.com.au/council/councildocs/customerfirstcommitment/
Customer First Commitment
The Customer First Commitment was developed in response to the Council Plan 2006-2010, which lists as one of its objectives: ‘Maintain a level of customer service that meets the expectations of the residents of Greater Shepparton’.
The Commitment was developed by a committee consisting of 60 staff and councillors from across the four directorates.Related Links
Download a copy of the Council's Customer First Commitment in PDF format.