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City of Greater Shepparton
URL: http://www.greatershepparton.com.au/council/locallawsenforcement/parking/
Parking Enforcement
In the Shepparton CBD there are approximately 1,137 metered on-street parking bays, 457 time restricted on-street parking bays, 572 unrestricted on-street parking bays, 335 ticketed off-street parking bays, and 829 free off-street parking bays.
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Adopted Tuesday 16 August 2011
Table of Contents
Off-street car parks
Maude/Fryers St car park
Within the CBD and surrounds, ticket machine car parks are located at –
- West Walk (off Wyndham Street ) - 1 hour limit – 26 spaces
- Wyndham Mall (off Welsford Street ) – 2 hour limit – 28 spaces
- High/Rowe – 124 spaces
- Stewart Street – 26 spaces
- Fryers Street – 34 spaces
- Fryers/Edward – 39 spaces
- Edward Street – 41 spaces
- Maude Street – 31 spaces
There is free 2-hour parking in Welsford Street opposite the Council Offices, free 3-hour parking in Vaughan/Corio Streets, and free all day parking in Marungi and Hoskin Streets.
How to use an off-street car park ticket machine
Insert enough coins for the time you plan to park. Press the button to issue your ticket. Place the ticket face up on the dashboard of your vehicle. It is important that the date and time are clearly visible from outside the vehicle. If a parking officer is unable to read your ticket, you may be issued with an infringement notice.
Parking meters
There are two types of multi-bay parking meters in the Shepparton CBD – Reino and Telkor. The multi-bay meters accept all coins other than the 5 cent coin. It is important to have the right change for a parking meter before you park, and note the applicable time limit. You only need to pay for the time you plan to be parked, but you may not park for longer than the time limit even if you pay for it.
How to use a multi-bay meter
As soon as you have parked, locate the number of your parking bay. It will be inside the line that defines that bay, and/or on the kerb next to it. The arrow next to the number points to the meter you should use. Make sure that the time limit suits the length of time you plan to be parked, then select your bay number on the meter before you insert any coins.
Multi-deck car park
The multi-deck car park is a privately owned and operated facility, located at 14-40 Stewart Street , Shepparton.
Time limits
Time limits are necessary because they allow us to make sure everybody has a fair chance to find the right park for their purpose.
Time limits are shown on the kerbside signs and at the entrances to parking areas. The time limit applies to a section of road or a parking area and not just the bay in which you have parked. So, once the time limit has expired, you must move your vehicle out of that area. It’s not permissible to move your vehicle to another bay in the same area. You are also not allowed to simply put more coins in the meter.
Free saturday morning parking
Parking is currently free on Saturday (with the exception of the privately owned multi-deck car park), however time limits still apply and are enforced.
General information
Parking fines
If you park illegally, you can be fined. Parking fines are set in Regulations made under the Victorian Road Safety Act. Fines are currently $61, $73 and $122, depending on the offence.
A parking fine can be handed to you, left on your car's windscreen, or you can be sent the fine in the mail. If you have received a fine, payment can be made at the Council Offices in Welsford Street , Shepparton; a cheque or money order can be posted to Locked Bag 1000, Shepparton, 3632; or credit card payment can be made via the Council's website.
Who is responsible for paying the fine?
You are responsible for the fine if you are the registered owner of the vehicle. If you don’t wish to pay the fine because you weren’t driving the vehicle at the time, complete a Statutory Declaration giving the name and address of the driver to Council.
Who can issue parking fines?
The following people can issue an infringement notice (parking fine) in the Greater Shepparton:
- any police officer, or
- an authorised Council officer.
Authorised officers from some other public authorities (eg VicRoads) can also issue parking infringements in certain cases.
An authorised officer of Council to patrol parking should be able to show you an identity card on request. It should have on it their photo, their signature, and the signature of the Council officer who has authorised them to issue infringement notices.
You can get an infringement on private property
Council parking officers can give tickets for parking on private property if the owner has an agreement with Council. For example, the privately owned car park of a retail store may be controlled by Council by arrangement with the owner.
Appealing fines
If you believe there is a good reason for you not to pay the fine, you can:
- Ask for the fine to be withdrawn
Write to the Council immediately, explaining your objection. - Have the case heard by a court
You can tell the Council you want to dispute the fine before a magistrate. You will then receive a summons telling you the date, time and place of the hearing. If you succeed at the hearing, the fine will be dropped; but if you are not successful you will have to pay the fine, plus additional court and Council costs.
All objections must be in writing and forwarded to the City of Greater Shepparton , Locked Bag 1000, Shepparton, 3632. A form is available for your use at the Council Offices in Welsford Street, or you can download a copy via the link below. The notes on the back of the form will assist you in completing your objection. If, after reading the notes, you believe you have a valid reason for objecting to the fine, complete the form including the following information:
- Name and address
- Infringement number and vehicle registration number
- Explanation or grievance
The matter will be reviewed by the Council’s responsible officer and a reply in writing as to the outcome will be made within fourteen days.
Why you should obey parking laws
Our parking and traffic laws are there to ensure the safe and fair use of Victoria’s roads for the benefit of everyone. Many people park illegally because it’s convenient, without stopping to think that they might be inconveniencing others or putting them in danger.
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All objections must be in writing and forwarded to the Greater Shepparton City Council, Locked Bag 1000, Shepparton, 3632. The notes on page 2 of this form will assist you in completing your objection.
Defences and emergencies
The only statutory defence to leaving your vehicle standing illegally is that you were forced to do so to avoid a collision, or for a medical emergency or some other emergency, such as your vehicle became disabled – but you must not stop for longer than is necessary in the circumstances.
If a genuine emergency caused you to get an infringement and you believe you should not have to pay, you can write to the Council or elect to argue your case before a magistrate. (Note: ‘emergency’ does not mean running late for an important appointment or dinner date!)
Moving the car before the infringement was written is not a defence
If a parking officer witnesses or has evidence of an infringement, they can issue a fine, even if you move the vehicle before the infringement is written. The notice does not have to be attached to your vehicle to be valid. It can be sent to you at the vehicle’s registered address.
Parking Maps
Need information on where to park in Shepparton? Click below to download Sheppartons comprehensive parking map, and don't forget parking is free on Saturdays for on-street parking and in Council's off-street car parks! However, be aware that time limits still apply.
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PDF Format
“In Vehicle” Parking Meter - SmartPark
SmartPark is a personal parking meter you keep in your car. It takes away the need to have cash for meters or pay-and-display machines.
How it works
First you have to lease a SmartPark meter and purchase a pre-paid SmartPark card. Then when you park, you identify the time limit of the parking area you are in on the parking restriction signs.
Select the area code on the SmartPark machine, press "OK" and leave SmartPark displayed on the dash or hanging from the rear view mirror.
When you return to the vehicle just turn off the machine.
Advantages of SmartPark
• Pay only for the parking you use
• No need to carry coins
• No need to go to a meter or pay-and-display machine
• No need to guess how long you need to park (providing you don't overstay the maximum permitted time)
• No need to manage petty cash receipts or refunds
Parking zones
There are nine parking zones to cover all the possible parking variations in the city, as follows:
On Street:
¼ Hour SH01
½ Hour SH02
1 Hour SH03
2 Hours SH04
3 Hours SH05
Off Street Car Parks:
West Walk Car Park SH06
Wyndham Mall Car Park SH07
High Rowe Car Park SH08
Stewart Street Car Park SH08
Fryers Street Car Park SH09
Fryers Edward Car Park SH09
Maude Street Car Park SH09
Edward Street Car Park SH09
SmartPark Meter
You can order a SmartPark meter through SmartPark at www.smartpark.com.au.
SmartPark Cards
You can purchase SmartPark cards from the Council Offices in Welsford Street, Shepparton. There are currently $50 value cards available. We will monitor the sale of the cards and may introduce higher value or rechargeable cards if there is a demand for them.
After you purchase your card, put it in the SmartPark machine. Each time you use SmartPark, the money will be debited from the card until it has no value left. Then you need to buy a new card.
There are no refunds on partially used cards.
If your card is faulty, please phone the Parking Enforcement Department on (03) 5832 9702.
Use outside normal parking times
Parking areas do not start charging until 9.00 am. SmartPark has a built-in clock to allow for this. If you park at 8.30am, SmartPark will not start charging until the appropriate time.
The same process applies at the end of the day. SmartPark will stop charging at the appropriate time.
Parking Tickets
You can still get a ticket if:
• You forget to turn SmartPark on and don't put any money in the meter or pay-and-display machine
• You exceed the maximum allowable parking time - for example you stay 40 minutes in a 30 minute area.
• You position the SmartPark machine where a parking officer cannot read it
• You select the wrong parking zone - for example you select a 3-hour zone when you are parked in a 15-minute zone.
More information
SmartPark
Phone: 1800 109 562
Website: www.smartpark.com.au
Greater Shepparton City Council
Phone: 5832 9700
Faulty parking meters or ticket machines
If the parking meter or ticket machine is faulty and you cannot pay for your parking, you are still only entitled to park for the time limit for the area. If a patrolling officer has noted the time you parked, they can given you an infringement for overstaying the time limit even if the meter is faulty.
If the meter is faulty and won’t accept your money, please note down the number on the meter and report the fault to the Council Offices on 5832 9700 at once.
Disabled parking
The Disabled Persons Parking Scheme operates throughout the State of Victoria. The scheme provides two categories of permits (available for download below).
Category One (blue) permits enables a person with ambulatory disabilities or significant intellectual disabilities to park in a bay reserved for disabled motorists only, or for twice the specified time in a standard parking bay.
Category Two (green) permits allows a person whose disability requires them to take constant rest breaks, but does not require additional space for entering and exiting their vehicle, to park for twice the specified time in a standard parking bay.
A disabled person who holds only a Category Two permit, or who does not hold any permit, cannot use a parking space reserved for the disabled.
A disabled parking permit must be displayed at the left hand side of the front windscreen, so that the permit number and expiry date can be seen from the outside.
An application (available for download below) must be completed by the applicant AND the applicant’s doctor.
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This application must be completed by the applicant AND the applicant’s doctor.
Parking bay reservation
The purpose of issuing Parking Bay Reservations is to cater for short term works which have an impact in a specific location. This may include building demolition or constructions, other forms of construction or maintenance work, promotions for specific events/businesses, etc.
Reservation of bays is not intended to provide convenient parking, but to facilitate access to a vehicle or equipment which may be used consistently, or very regularly, in the pursuit of the applicant’s business.
A parking bay reservation application form (available for download below) can be completed and lodged at the Council Office in Welsford Street, Shepparton.
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PDF Format
Parking permits
Parking permits are available in a number of Council off-street car parks. Enquiries about parking permits should be directed to the Parking Department at the Council Offices in Welsford Street , Shepparton, or by phoning 5832 9700.